What I Bring

UX/UI designer and human-centered design advocate with 10+ years of experience creating solutions that put people first, primarily in healthcare, where usability and outcomes are critical.

I combine design thinking, facilitation, and change management to create solutions that are not only well-designed but embraced and enduring. I’ve partnered with clinicians, researchers, patients, community members, and organizational teams to help develop and adopt technologies that streamline workflows, reduce friction, improve health outcomes, and deliver measurable value. I’m dedicated to promoting health equity and upholding ethical standards.

While healthcare has been my home for many years, my skills translate to any sector where thoughtful design and meaningful stakeholder engagement drive success—and where the human experience is front and center.

I’m also a fine art printmaker: cymili.com.

Skills

X/UI

  • Design Thinking

  • User Research: Interviews, Observation, Synthesis

  • Workshop Facilitation & Co-Creation

  • Stakeholder Engagement

  • Journey Mapping, Service Blueprints, Storyboards

  • Interaction Flows: Wireframing, Prototyping

  • Usability Testing

  • Accessibility & Inclusive Design

Visual Design for Digital and Print

  • Branding & Identity

  • Presentation Materials

  • Pattern Libraries

Project Delivery

  • Versed in Agile & Lean Methodologies

  • Change Management

  • Training Content Creation

Education

Education

  • M.A. in Education in Instructional Technologies & M.F.A. in Art from San Francisco State University

  • B.F.A. in Painting & B.A. in Art History from University of Washington, Seattle

  • New College of California’s Art and Social Change Graduate program, San Francisco 

Professional Development via Conferences and Courses

  • Grove Institute: facilitation

  • Indi Young: design research

  • Erica Hall: design research

  • Humanity Centered Design Masterclass: HCD, ethics, trauma-informed design

  • Nielsen Norman Group: usability, UX methods

  • Knowbility: accessibility

  • Pitt Equity Design Thinking: health equity

  • IDEO: cultivating collaboration, presentations

  • Adaptive Path: user-centered design

  • Cooper U: communication

  • AIGA: graphic design

  • Enterprise UX: UX, service design

  • Event Apart: UX/UI, design

  • Service Design Global: UX, service design

  • LinkedIn Learning: positive work culture, change management

Speaking & Engagement

Speaking

  • UC Tech Feed Me: A recipe for nourishing department culture, companion article, 2022

  • UCSF Sharecase Build Products that Really Matter, 2019

  • UCCSC Build Products that Really Matter, 2018

  • San Francisco Design Week Making it Real: From Idea to Implementation to Impact in Health Care, 2018

  • Content creation and production of a video on Prototyping for UCSF’s Implementation Science Program HCD course

UCSF Engagement

  • Department Culture and Fellows Program Lead

  • Member of the Digital Accessibility Committee

  • DEI Champion, Wellness Champion, Engagement Ambassador

  • Meeting Optimization Program Facilitator

Co-Authorship and Acknowledgment

Yes - I’ve worked with non-UCSF clients.

  • TWS Tennis Tours

  • Hungry Minds

  • Bravanta

  • CAL Berkeley Rhetoric and Film Studies Department

  • USF Visual & Performing Arts Department and Media Lab

  • ASL Shakespeare Project

  • Landor Associates’ Intranet

  • Object Warehouse

  • Cinema Scout Site Editor