On Now: Projects Underway

ZSFG Hospital Equity, Operations, and Quality Dashboard

I’m excited for the 2026 launch of the ZSFG Hospital Equity, Operations, and Quality Dashboard—a new centralized resource that will provide hospital staff and leadership with a trusted, timely view of patient flow, supporting improvements in safety, efficiency, and patient outcomes.

  • Unified data: Single, trusted, Power BI dashboard for equity, operational, and safety metrics

  • Faster reporting: Streamlines city reporting while ensuring alignment with national and local standards

  • Equity insights: Targeted interventions via stratified data

  • Operational visibility: Real-time patient flow and volume tracking

  • Performance tracking: Progress and outcomes against goals

  • Intuitive, user-centered design

My role: UX/UI and visual designer

There is not one source of truth that everybody goes to. It’s usually the source that they’re comfortable with and, or that they’ve been able to get information from.
— ZSFG Leadership
I would love to be able to use data in a real-time fashion and saying like, this is our organization’s dashboard today. Here are the bottlenecks around flow. Here’s where we need to focus to address this bottleneck. Here are the main sort of flow stoppers that are happening right now.
— ZSFG Leadership

Human-Centered Designer on Grant: Neuroethics and HCD for Neurotechnology

The grant examines adverse user experiences with non–human-centered design, identifies issues and areas for improvement, assesses stakeholder attitudes and barriers to HCD, and convenes key parties to discuss findings and plan next steps for neurotechnology.

Fall of 2025 we led a half-day workshop at the International Conference on Neural Engineering: Centering Disabled Neurotechnology Users in Neural Engineering: What, Why, When, and How?

Workshop participants presenting their ideas

UX Designer on ZSFG Diabetes Intervention

To improve diabetic foot ulcer management for patients and caregivers by providing an accessible, multilingual, interactive platform for education and communication.